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11 July 2008 by Matthew Jones

Liquor Reform 2008

The Queensland Government recently published a report known as a Regulatory Impact Statement/Draft Public Benefit Test (“RIS”) relating to the review of the Liquor Act 1992. The RIS is part of the legislative process. It sets out the proposed changes, and calls for submissions on the changes from any interested party. You can download a copy of the full document here.

The RIS raises many questions but lacks the detail necessary to form a proper view of the changes in many respects.

Submissions in response to the RIS closed on 13 March 2008. To view submissions we made on behalf of a number of trader groups visit our documents page. After considering the submissions the Government issued Outcomes of the RIS/DPBT Consultation Process for the Liquor Reforms.

As more detail comes to hand we will publish it on this website.

In the meantime, the proposed changes are set out below, together with some short observations regarding possible issues for licensees in Queensland and the community as a whole.

a) Ministerial banning power

It is proposed that the Minister will have the power to ban certain irresponsible liquor products not in the public interest for up to three years. The banning power would be directed at products which specifically target and encourage the consumption of liquor by minors, or products which encourage the rapid or excessive consumption of liquor. This would include products packaged in a way that does not allow the consumer to recognize the impact of the beverage (such as the number of standard drinks contained per drink).  Examples stated are alcoholic iceblocks, alcoholic milk, alcohol vapour, and alcoholic products sold in aerosol containers which are considered undesirable because of their appeal to young people and their ability to increase intoxication in a very short timeframe.

The introduction of a power of this kind is largely uncontroversial, and brings Queensland into line with other jurisdictions.  However, it would be reasonable to expect that the power would be described in such a way as to preclude the banning of products which do not meet the criteria referred to in the report. The Government also plans to have a consultation process with industry and allow a manufacturer seven days to show cause why the Minister should not ban a product.

b)Mandatory RSA and RMLV training

An amendment will make RSA training mandatory for all staff involved in the sale or supply of liquor in licensed premises state-wide, including bartenders, glass collectors floor hostesses, security providers, room service staff and bottle shop staff. RMLV training will become mandatory for all licensees, nominees and managers and will need to be renewed every three years.

These requirements already apply to any licensed premises operating after 1.00am within the Brisbane City Council area. The principle issues for liquor licence holders are increased costs to the licensee and further pressure on workforce participation in hospitality jobs. Questions might include whether the cost of training should be subsidized and whether school-based training should be made available as part of the education system.

c) Standard trading hours

It is proposed that ‘high risk’ permits (as an endorsement on a licence) will be required for trading between 12am-3am, and ‘elevated risk’ permits (as an endorsement on a licence) be required for trading between 3am-5am. One-off permits for trading during these periods will also be available. However, trading between 5am-7am will no longer be possible.

The 3am lockout will be retained.

Trading other than for functions and other than with some form of special approval will not be permitted prior to 10am.

It is unclear what issues are being addressed by these measures. On the face of the report it appears that current arrangements for late night trading will remain untouched. However, other than renewal fees no detail is provided regarding any specific requirements with respect to either permit, what conditions will be imposed, cancellation provisions etc

d) Manager’s licence

An amendment to the legislation will make it mandatory for an approved manager to be present if the venue is licensed to operate after 12am, or is catering to a function (on or off-site) where the number of consumers for the current licensed operation or activity is increased.

It is proposed that a manager’s licence/approval will be assessed according to the same criteria as an application for a new nominee which includes:

• completion of a RMLV course;
• completion of a separate RSA course;
• probity check; and
• assessment of management history e.g. infringement notices, complaints.

In the event a licensed manager is found to have a poor management record, such as frequent infringement notices or documented complaints, the licence may be refused.

The issues here again relate to the absence of any detail in the report. For example, how will licensees cope with processing delays with Liquor Licensing? How many licensed managers will be required for each venue? What will be the policy for dealing with an emergency situation where the venue might be without a manager, or the manager might call in sick?

Consideration must also be given to the effect on labour force participation in duty manager roles if the requirements are too difficult. Although it is hard to argue against any measure which improves the quality of management, yet another licensing system will create further compliance issues and must be applied using a common sense attitude.

The most recent information from the Liquor Licensing Division allows for managers of “low risk” venues to be absent for up to 28 days, subject to conditions, but no allowance has been made for other venues.

e) Licence type restructure

It is proposed that the licence categories for applications will be streamlined into two distinct licence types – commercial and community – with subcategories for each based on risk.

The proposal is for effectively 5 licence categories –

• Commercial Hotel – equivalent to a current General licence
• Commercial Casino
• Commercial Other – this will be the category for nearly everyone else: restaurants, cabarets etc
• Community Club
• Community Other

It is also proposed to introduce new licences for small/boutique bars and wine (exclusive) bars with a maximum venue capacity of 60.

There is very little detail provided in the RIS regarding how the risk-based subcategories of the Commercial Other designation will work.

Gaming and detached bottleshops will only be possible for a Commercial Hotel licensee, although the RIS does not deal with take away packaged liquor from a main licensed premises at all.  Commercial Hotel and Community Club licensees will be the only categories permitted to have a DOSA.

This may be no more than a re-naming exercise. On the other hand it may lead to issues with proliferation of outlets, particularly when the new boutique bar proposal is considered. Interestingly, the report does not discuss the effect of increased numbers of licensed premises from a harm minimization point of view.

There is an inadequate level of detail about the practical aspects of the changes.  For example, will the 60 person capacity for boutique bars be determined on seating or standing room?  Or on floor area?

The most recent press release regarding this aspect says only “Typically, these venues seat less than 60 people.”

(f) Licence fee restructure

It is proposed to amend the Liquor Act and the Liquor Regulation to require annual renewal of licences. The annual renewal fee would seek to cover the direct costs to Government of regulating the liquor industry.

Criteria

Scale

Risk

Fee $

Commercial

Hotel

 

$2 700

 

Special facility (5am-12am trading up to 10 outlets; for each extra outlet above 10 add $1000)

 

$10 000

 

Special facility (10am-12am up to 10 outlets; for each extra outlet above 10 add $1000)

 

$7 500

 

Other

 

$500

Community

Club (large)

 

$2 200

 

Small Club (<2000 members)

 

$500

 

Other

 

$250

Bottle shops

Detached bottle shop (for each shop)

 

$3 000

Trading Hours

7am to 9am – clubs – demonstrated need (sporting or shift workers) and includes functions if approved

Low

$1 000

 

7am to 9am – functions (only)

Low

$1000

 

9am to 10am – subject to demonstrated need –

Low

$ 500

 

(commercial & community licences)

   
 

10am to 12am standard trading

No

$0

 

12am to 3am

High

$7 500

 

3am to 5am

Elevated

$10 000

Noise dB(C)

Exempt existing cabaret licences with current structural specifications

No

$0

 

≤ 75

No

$0

 

76-90 Noise with an acoustic report

Med

$500

 

91-100

High

$1 000

 

>100

Very High

$2 000

Provision of food

Off-site sales

No

$0

(standard trading hours)

Not applicable

No

$0

Prepared meals (2hrs prior to closing)

No

$0

Prepared snacks (2hrs prior to closing)

Medium

$500

No food

High

$1 000

Provision of food

Prepared meals (1hr prior to closing)

No

$0

(extended trading hours)

Prepared snacks (1hr prior to closing)

High

$1 000

No food

Very High

$10 000

Compliance history

Positive management history

No

$0

 

Warnings

Low

$3 000

 

Infringement notices

Medium

$5 000

 

Prosecution/Disciplinary action

Very High

$10 000

 

Major trauma

Encumbrance

$20 000

The table above is from ‘Outcomes of the RIS/DPBT Consultation Process for the Liquor Reforms’ From the figures above, a licensee trading under a general licence until 5am with music levels of more than 100dB(C), not providing food until 1 hour before closing will pay an annual fee of $32,200, or higher in the event of any compliance problems.

Issues here are relatively obvious.  There is no distinction made between venues based on geographic location or size. The economic pressure will therefore vary from one venue to another which is not a fair  approach.

Also, although annual licence fees were abolished in 1997 they were replaced with sales tax changes and ultimately with GST. So it is incorrect to say that licensees are not already contributing to meeting the costs of regulation etc.

(g) Liquor accord legislation

Liquor accords are not currently recognised in the Liquor Act. Recognition in the legislation will offer certainty as to the nature of accords and the responsibilities of those who are members of the accord.

Most industry participants are supportive of accords, and any strategy to increase participation is probably welcome.

Filed Under: News

18 June 2008 by Matthew Jones

Liquor Licence Pre Approval has Benefits For Everyone

In the 70s and 80s, when Brisbane was being transformed into the Mini-Manhattan we now know and the Western corridor was exploding, almost all large developments were single use structures – offices, hotels or retail. This unilateral approach to development was encouraged by zoning laws which failed to contemplate mixed use development.

Thankfully, most big developments in Queensland now have a variety of facilities normally blending living, working and entertaining into one planned community. Examples of this type of development can be seen at the Emporium, Fortitude Valley, Southbank, South Brisbane and Varsity Lakes on the Gold Coast.

These planned communities differ considerably from the developments planned and executed in the past. Nowadays a great deal of thought goes into the mix of businesses the developer wants to attract. Identifying a balanced mix of businesses will make office and residential lettings more attractive when tenants see many of their needs being met locally.

In addition to essential services such as parking, shopping and service businesses, the workers and residents also want restaurants, cafes and some form of entertainment. Most developers realise there will be a need for some form of liquor licence for these businesses, but do not realise that in Queensland an application for a liquor licence can be finalised long before completion of the project. In fact, once the relevant planning approvals are in place an application for a liquor licence can be lodged and the process begun.

Applying for a liquor licence in the early stages of a development has many advantages. The benefit to the property developer is that premises earmarked for use as a restaurant or bar are much easier to lease if the liquor licence has been approved in advance. Benefits to the prospective tenant include certainty on the availability of a liquor licence* and a reduced likelihood of objections to the application from residents.

To find out more about Liquor & Gaming Specialists’ services for developers call us on 07 3252 4066 or email Diarmuid Deans on ddeans@lgs.net.au.

*Although it is unusual, we have come across situations in the past where an oversight in the initial development application omitted restaurant or bar from the list of approved uses. This is a problem for any operator but it is disastrous if the viability of the business is dependent on obtaining a liquor licence because, in Queensland, without town planning approval the application for a liquor licence cannot begin.

Filed Under: News

9 May 2008 by Matthew Jones

Liquor & Gaming Specialists Join Forces with COMTRAQ

Greg Currie and Tracy Humphreys are highly respected trainers in the liquor and hospitality industry. In July 2007 Greg and Tracy formed ComTraQ and with their combined experience and reputations, they have built it into a highly successful provider of RMLV training.

In February 2008, the Liquor Licensing Division called for expressions of interest from Registered Training Organisations to deliver face to face RMLV & RSA training. This change in policy, from approval of individuals to approval of RTOs, threatened to remove ComTraQ from the picture.

LGS and ComTraQ and have now joined forces to form LGS Training. Our application for registration as a training organisation is under way and we plan to begin operation once the necessary approvals are in place.

Greg & Tracy will continue to operate as ComTraQ under the authority of the newly formed RTO. Our initial approval will allow us to provide courses in Responsible Management of Licensed Venues, Responsible Service of Alcohol, Responsible Gaming Service and Food Safety Officer Training. In the future we will be expanding to include emergency management procedures, occupational health & safety for licensed venues and security provider training.

Until the new licences to operate have been issued by the Liquor Licensing Division, Greg & Tracy will continue to provide RMLV training. To book a course, call ComTraQ on 07 3371 7999, visit www.comtraq.com.au or call LGS on 07 3252 4066.

Filed Under: News

8 May 2008 by Webmaster

Gaming Compliance Updates

Since June 2005 all gaming licensees have been required to develop a documented Gaming Related Compliance Program which meets minimum standards defined by Queensland Office of Gaming Regulation.

Is your Gaming Related Compliance Program Document (GRCPD) up to date?

In 2005 over 1000 gaming licensees took advantage of our GRCPD service. However, there have been a number of changes to gaming regulations and those documents need to be updated or replaced.

Liquor & Gaming Specialists have developed an updated Compliance Program Document which meets all current QOGR requirements. This document is tailored to apply to your venue and we can provide it to you for a single payment of $600.00 (plus GST).

Monthly Self-Assessment Checklist

An important element of every GRCPD is the monthly self-assessment checklist. The checklist must be completed by the Gaming Nominee by the 7th day of the following month and a copy of the checklist must be kept and available for inspection at the licensed premises for five years after it is completed.

In the most recent Q Gaming Update, published April 2008, QOGR announced an inspection program for early-mid 2008 specifically targeting the quality of self assessment checklists. Any licensee failing to correctly complete the monthly checklist faces a maximum penalty of $15,000 for individuals or $75,000 for corporations.

How can we help you meet your obligations and avoid potential penalties?

To complement your GRCPD, we can provide a Monthly Self-Assessment Checklist Service to help you meet your obligations in this regard. For a monthly payment of $55 (plus GST) or an annual investment of $600 (plus GST) we will:

  • Contact your Gaming Nominee at the beginning of each month and complete the self-assessment checklist based on records collected by gaming staff in the preceding month.
  • Send an electronic copy of the completed checklist to the Gaming Nominee. The Nominee must print and sign the document and file the original, with supporting documentation, in the designated location on site. The Nominee must send a copy of the signed checklist to our office by facsimile.
  • Notify your nominated representative of compliance with the licensee?s requirements under sections 264A and 264B of the Gaming Act 1991 and provide a copy of the checklist for presentation at the monthly meeting of the board of directors/management committee.
  • Retain a copy of all completed checklists for at least five years. This will ensure you are able to replace the documents if they are lost or damaged.

Do you hold monthly meetings of the board of directors/management committee?

The monthly self-assessment checklist (at question 9 for Hotels and question 13 for Clubs) states:

SELF ASSESSMENT

(a) Previous month?s self assessment presented to and adopted by board of directors / management committee?

(b) Any matters requiring further action are included on agenda of next meeting for monitoring purposes?

Most larger organisations and clubs hold formal monthly meetings. But, our experience tells us that family businesses and other operators often only hold informal meetings, on an as needs basis, and rarely take proper minutes to record what has been discussed.

If you require assistance in this area, then you might benefit from the Monthly Meetings Service which we offer to our clients. For a monthly payment of $55 (plus GST) or an annual investment of $600 (plus GST) we can help you comply with your obligations regarding monthly meetings by:

  • Convening a monthly teleconference of the board of directors/management committee.
  • Providing a resolution to adopt the monthly checklist
  • Generating minutes of the meeting and forwarding them to your nominated representative to be filed at your office
  • Retaining a copy of all records for at least five years. This will ensure you are able to replace the documents if they are lost or damaged

Any Two Services Bundle – $1,080 (plus GST)

If you choose any two of the services outlined above, we will discount our fees by 10%. In other words, your annual investment is only $1,080 (plus GST) and you choose the combination of services your business needs.

Total Service Bundle – $1,440 (plus GST)

If you want all of the services outlined above: Gaming Related Compliance Program Document, Monthly Self Assessment Checklist Service and Monthly Meetings Service, we will discount our fees by 20%. In other words, for an annual investment of $1,440 (plus GST) you will be relieved of a large portion of the administrative burden associated with gaming compliance, giving you more time to focus on growing your business.

If you have not yet addressed the above matters, or you want any help with gaming compliance, email us or call us on 07 3252 4066 and immediately take action to minimise the risk to your business.

Filed Under: News

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